All shoes are shipped either UPS, USPS, EMS, TNT or DHL, depending on location.
Please understand that shoes are shipped directly from third party warehouses. We make every attempt to only work with accredited and licensed warehouses, however if in case you think the shoes you received may not be authentic, we simply ask that you return them to us for a full refund.
WE WILL ONLY SHIP TO YOUR Shipping ADDRESS. WE WILL NOT SHIP TO ANY OTHER ADDRESS EXCEPT FOR YOUR Shipping ADDRESS.
WE ARE NOT RESPONSIBLE FOR UNCLAIMED PACKAGES. ANY UNCLAIMED PACKAGED WILL NOT BE RESENT! MAKE SURE THAT YOU GIVE A VALID ADDRESS WHEN ORDERING, AND MAKE SURE YOU ARE AVAILABLE TO CLAIM YOUR PACKAGE. WE WILL NOT RESEND ORDERS RETURNED DUE TO BEING UNCLAIMED BY CUSTOMERS!
We provide a 100% money back authenticity guarantee on all of the shoes on our website. Please understand that shoes are shipped directly from third party warehouses. We make every attempt to only work with accredited and licensed warehouses, however if in case you think the shoes you received may not be authentic, we simply ask that you return them to us for a full refund.
After payment is received, there is a 24-72 hours processing period. After payment is processed, you will have your products within 5-7 business days (not counting weekends or Holidays). Most orders are processed and received by customers with 1 weeks. Some orders may take longer due to uncontrollable circumstance. In rare instances, their may be a customs charge, all buyers are responsible for these charges. In very rare cases, some products may be seized by customs, we have never had this happen, but in very rare cases, it is possible. Out Company is not responsible for any duty, tax or seizure by customs. Although if shoes are seized by customs, we will replace shoes at no extra charge. So you are safe.
For US customers: Please visit USPs Website and input the tracking number we provide.
For UK customers: Please visit Parcel force Website, input the tracking number we provide AND select the checkbox of "Inbound international parcel."
For Canadian customers: Please visit Canada Post Website and input the tracking number we provide.
For Australian customers: Please visit Australia Post Website and input the tracking number we provide.
For customers from other countries: Please visit EMS Global Website and input the tracking number we provide.
